Privacy Policy

Last updated: September 6th, 2025

At Chronara, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit chronarakey.com or purchase the Chronara Key.

1. Information We Collect

When you use our website or place an order, we may collect:

Personal Information: name, email address, shipping address, billing address, phone number.
Payment Information: processed securely through third-party providers (Wix Payments). We do not store your full credit card details.
Usage Data: non-identifiable data like browser type, pages visited, and time spent on our site (via cookies/analytics).

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Communicate with you about your purchase, shipping, or support requests.
Improve our website and customer experience.
Send occasional updates or promotions (only if you consent).

3. Sharing of Information

We do not sell, trade, or rent your personal information.
We may share information only with:

Payment processors & shipping providers (to complete your order).
Service providers (e.g., website hosting, analytics) who help us operate our site.
Legal obligations (if required by law or to protect our rights).

4. Data Security

We take appropriate technical and organizational steps to protect your personal information. However, no method of transmission or storage is 100% secure. By using our services, you acknowledge this risk.

5. Cookies & Tracking

Our website may use cookies and analytics tools to improve your browsing experience. You can disable cookies in your browser settings, though some features may not work properly.

6. Your Rights

You have the right to:

Request a copy of the personal information we hold about you.
Request corrections to your information.
Withdraw consent to marketing communications at any time.
Request deletion of your personal data, subject to legal or contractual restrictions.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

8. International Customers

If you are ordering from outside Canada, your information may be processed in Canada or other jurisdictions. By using our site, you consent to this transfer.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a new “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:
📧 [info@chronarakey.com